Q & A
Questions and Answers from PlierTek.com
1- Why buy PlierTek ?
Pliertek is a very accurate and easy to use iPad, iPhone corner frame repair tool, this set of precision pliers are designed to bend back the frame with accurate precision and minimal hand pressure. Excellent CNC precision tooling makes it an excellent choice for all Apple repair technicians and repair shops.
2- What devices is it available for?
Currently tool is available for iPad 2/3/4, iPad Mini, iPad Air, iPad Pro, iPhone 5, 5s, iPhone 6, 6s, 6 Plus, 7, 7 Plus both corner and side wall. We are working for more devices in the future, please feel free to signup for our news letter for an update.
3- Are heads interchangeable?
Yes, heads are interchangeable and compatible with universal precision handles. You can purchase a set and always upgrade, heads will always be compatible.
4- How quick will you ship my order?
Most orders are shipped within 24Hrs after payment has been cleared.
5- What are the shipping rates?
Free First Class shipping for all single orders, Priority Mail option is available at checkout page.
6- Do you ship international?
We ship worldwide with the following flat rates on single units:
$19.99 First Class International Mail (Takes 15-20 Business Days)
$29.99 Priority Mail International (Takes 8-10 Business Days)
$35 DHL Global Express (Takes 3- 5 Days Business Days)
If you order more them a single item rates will be available at out checkout page.
Please contact us for all bulk orders so we can assist you with a quotation. All International customers are responsible for all additional customs fees, brokerage fees, duties, and taxes for customs clearance depending on the country destination. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.
7- How can I become an authorized PlierTek dealer.
Please send us an email to: email@example.com and tell us a little about yourself and how are you planning to sell.
8- What is the warranty on the product.
All PlierTek products come with a 90 day risk free money back guarantee, if for any reason you are not satisfied with the product, you can return the Item within 90 Days DOA for a full refund. Full lifetime manufacturer warranty on all PlierTek products, guaranteed to work for as long as you own the product. All international customers are responsible for all shipping cost when returning the product or filing a warranty claim.
Please feel free to email us firstname.lastname@example.org with any questions that may not be answered in this page.